FAQ

Eyelash extensions are semi-permanent fibers applied individually to your natural lashes to enhance length, fullness, and curl. Each extension is applied 1:1 on a natural lash for a fuller, lifted look.

No! when applied properly and cared for, they do not damage your lashes.

 healthy retention + natural lash preservation.

Damage only occurs from:

• Picking or pulling lashes
• Not cleansing properly
• Going too long between fills
• Untrained application elsewhere

we prioritize lash health first always.

Retention is how long your extensions stay attached before naturally shedding.

Average retention: 2–4 weeks, depending on:

• Lash cycle
• Aftercare + cleansing
• Skin type (oily sheds faster)
• Sleep habits
• Hormones + lifestyle

Good lashes are 50% application, 50% aftercare.

Clean lashes = better retention.

Absolutely!

Clean lashes = longer wear + healthier lashes.

You must cleanse daily with a lash-safe cleanser to prevent:

• Oil breakdown
• Stickies clumping
• Blepharitis buildup
• Poor retention

Skip the micellar water — lash shampoo only.

• Full set: 1.5–2.5 hours
• Fills: 60–90 min

Longer time = cleaner application, better retention.

Yes, but choose oil-free and avoid mascara on the extensions.

Stick to cream or powder liners instead of gel or waterproof products.

Mascara is not recommended, especially waterproof formulas, as they can break down the adhesive and cause premature shedding. If needed, only use mascara made specifically for lash extensions.

We offer:

• Sensitivity adhesive options
• Patch tests upon request
• Gentle cleansing routine guidance

Redness, itchiness or swelling? Text immediately.

• Keep lashes dry for 2–4 hours
• Do not rub, tug, or sleep on them
• Avoid heat + steam immediately after (sauna, hot yoga, boiling pots)

Your adhesive is fully sealed — just give it a few hours to settle.

Your adhesive is fully sealed , however  just give it a few hours to settle.

• Clean lashes daily with lash shampoo
• Rinse + air dry or use a lash fan or hair dryer on cool setting 
• Brush lashes when dry (AM + PM)

Clean lashes = better retention + healthy lash line.

• Oil-based products near eyes
• Rubbing your eyes or sleeping face-down
• Waterproof mascara + lash curlers
• Picking or pulling lashes

Oil + friction = early shedding.

• Try to sleep on your back
• Satin pillowcases help retain shape + reduce friction

• Sweat + steam are okay after first few hours — just clean after workouts
• Salt + chlorine? Rinse and wash after swimming